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Account Supervisor

Account Supervisor

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Lexington, MA (Telecommuting is Available)

NNE Marketing is a direct marketing fundraising agency seeking an Account Supervisor (3-5 years of experience) to join our client services team and be responsible for contributing to the development of our non-profit client’s strategy and the creation and implementation of campaigns for our non-profit clients. Must demonstrate a solid knowledge of CRM, Digital, Data, and Direct Response Marketing.

Essential Functions:

  • Contributes to the development and execution of all campaign strategies across channels.
  • Gathers past results, current strategies, and other materials necessary for strategy development.
  • Creates mail matrices for each campaign, ensuring all team members understand each campaign’s specifics.
  • Obtains campaign cost estimates for budget development (at test and roll out volumes) and reconciles to actual.
  • Develop data processing instructions for all direct response fundraising campaigns. Approve data counts adhering to the campaign schedules.
  • Work with list broker(s) for the development of acquisition campaigns. Manage list plan orders. Ensure that accurate and complete merge instructions are prepared.
  • Performs quality control measures including but not limited to: proofs, sign offs and insertions. 
  • Assists account manager and account director in preparation of annual and seasonal marketing plans, results reviews, QBRs and other client presentations.


  • Bachelor’s degree with a minimum of 3-5 years marketing and/or communications experience required
  • Strong written and verbal communication abilities
  • Good proofreader
  • Organized and detail oriented
  • Can work well in a team and independently
  • Can shift gears and juggle multiple tasks effectively
  • Track record of excellent customer/client service
  • Occasional travel to client site and/or NNE office for required and requested meetings

Proficiency in the Following Required:

  • Microsoft Office (Word, Excel, PowerPoint)

Compensation: Competitive salary, dependent on experience. NNE values our employees and offers a generous benefits package.

Remote/On-site work: This position is remote. NNE’s corporate headquarters is in Lexington, MA, with an emphasis on East Coast time. Occasional travel to clients and MA will be required, along with proof of COVID-19 vaccination and booster.

We are passionate about creating an inclusive workplace that promotes and values diversity in age, gender identity or expression, race, religion, sexual orientation, neurodiversity, physical or mental ability, ethnicity, citizenship status, or any other aspect that makes our colleagues unique. We strongly encourage diverse candidates to apply.

To apply, please send cover letter and resume to

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Mid Level

Job Function : Account Management, Customer Service, Data Management, Development, Marketing/Communications

Location : Lexington, MA (Telecommuting is Available)

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