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AVP, Donor Engagement

AVP, Donor Engagement

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Manhattan, NY/Telecommuting for the foreseeable future

OVERVIEW

For almost 50 years, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 31 cities in the US, Canada, Mexico, Guatemala, Honduras and Nicaragua.

PRIMARY RESPONSIBILITIES

The AVP, Donor Engagement is responsible for the strategy and execution of activities that identify prospective supporters of our mission, deepen engagement with existing donors, and foster long-lasting relationships and increased giving. The AVP plays a key role in donor stewardship, prospect research, and collaborates closely with our direct marketing, transformational giving, planned giving, peer to peer, and special event teams to optimize the Covenant House donor experience.

JOB DUTIES:

The AVP, Donor Relations reports to the SVP, Development Operations and is expected to:

Lead. Lead a team of smart, creative, and committed people to identify, research, screen, cultivate and steward prospects and donors.

Research. Conduct proactive research across all revenue streams to identify new potential key relationships.

Manage. Organize and manage stewardship and research projects and processes efficiently and effectively.

Collaborate. Collaborate with other departments to create strategies for developing and maintaining donor relations and stewardship standards

Partner. Partner with department leadership to support the development of high-capacity portfolios for relationship managers across high-touch revenue streams.

Coordinate. Coordinate the operational activities for campaigns and donor recognition projects.

Plan. Play a key role in the planning of all non-revenue generating donor receptions.

Maintain. Oversee the maintenance of high-profile donor information in CRM.

Support. Support other responsibilities as assigned by department leadership.

 

 KNOWLEDGE, SKILLS & ABILITIES:

The AVP, Donor Engagement is:

  • Exceptionally organized and detail-oriented
  • An excellent communicator with interpersonal skills
  • Adept at project management with strong attention to detail
  • A compassionate leader and a collegial team player
  • Willing to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Able to anticipate and balance the needs of multiple stakeholders with utmost discretion and confidentiality
  • A self-starter who is able to work with ambiguity and juggle multiple priorities with a smile
  • Available to work evenings and weekends as needed for special projects and events
  • Committed to a life-changing mission

 

MINIMUM EDUCATION & EXPERIENCE:

  • 5+ years of moves management, donor stewardship and/or prospect research experience on a fundraising team
  • In-depth experience working in a CRM
  • Proven proficiency in Excel, Microsoft Office, and Google Suite Apps

TO APPLY: CLICK HERE

Please complete an online application here

OUR COMMUNITY

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.

Our offices are located in Manhattan, however, this position will be remote for the foreseeable future.

KEY WORDS

Donor prospecting, Fundraising research, Portfolio management, Gift officer support, Stewardship, Donor Retention, Moves Management

Additional Info

Job Type : Full-Time

Experience Level : Mid to Senior Level

Job Function : Development

Location : Manhattan, NY/Telecommuting for the foreseeable future

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