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Donor Relations Manager

Donor Relations Manager

Nonprofit Jobs

Spokane, WA

The Donor Relations Manager (DRM) supports the Sisters of the Holy Names at the regional level to strengthen donor relationships and deepen financial support for the SNJM mission and ministries. The DRM cultivates and develops relationships with donors and is a bridge between the donor’s desires and interests and the SNJM mission, with a goal of upgrading donations and retaining donors.


  • Directly manage a portfolio of qualified donors drawn from both existing donors and new contacts.
  • Qualify a group of donors to create a portfolio of approximately 150 major and planned gift prospects in Washington, particularly in the Spokane, Seattle, and Yakima areas.
  • Develop and implement step-by-step strategies (“moves management”) for each donor that will strengthen relationships and move them along the path towards greater engagement, including identifying, qualifying, cultivating, soliciting, and stewarding major and estate gifts to benefit the Sisters of the Holy Names.
  • Create individual goals for each person in the portfolio based on the donor’s history of giving and the organization’s knowledge of that donor’s potential.
  • Effectively use the contact management system.
  • Communicate successes and challenges to Advancement Director and other team members to collaboratively advance the mission of the Sisters of the Holy Names. As needed or requested, create timely reports as required that accurately reflect activity and performance.
  • Participate in regular meetings with the Advancement Director and other Advancement staff to ensure understanding of organizational priorities, collaborate to improve connections with all donors, and develop specific stewardship and solicitation strategies. Implement solicitation and stewardship strategies as appropriate.
  • In collaboration with SNJM Advancement staff, help to plan and/or attend events for donors/prospects in the DRM’s geographic territory.
  • Other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to accomplish satisfactorily the essential duties and responsibilities listed above. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Minimum of a Bachelor’s degree in a relevant field and/or an equivalent combination of education and experience. At least 5 years’ proven experience in major and planned gift fundraising, preferably in religious organizations, and in cultivating and soliciting prospects capable of five- and six-figure gifts.


  • Ability to understand and advocate for the mission, values, and vision of the Sisters of the Holy Names
  • Ability to model SNJM Staff Mission and Guiding Values.
  • Broad knowledge of the principles of fundraising, including the ability to qualify donors, to initiate contacts with potential donors; to develop appropriate cultivation strategies for them, including working with Sisters as appropriate; to move potential donors in an appropriate and timely fashion toward solicitation and closure; to make solicitations; to maintain stewardship contacts with donors.
  • The ability to understand the needs and interests of major donors in order to develop relationships between them and the Sisters of the Holy Names
  • Knowledge of tax laws that impact charitable giving, personal assets and estates
  • Excellent oral and written English language skills for donor communications, grant writing, and other development department communications.
  • Demonstrated interpersonal and communication skills to interact professionally, diplomatically and productively with colleagues and contacts at all levels. Able to work both independently and collaboratively.
  • Solid relationship-building skills, able to seamlessly interface with benefactors, Sisters, and staff
  • Ability to articulate the case for support so that individuals “buy in” to the vision/mission/goals and with sufficient effectiveness to secure major gifts
  • Ability to respect and maintain confidentiality of sensitive information.
  • Computer proficiency, including Microsoft Office Suite and DonorPerfect (or comparable development/fund-raising software).
  • Ability to travel and/or work weekends and/or evenings to accommodate meetings or other events.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently sits while doing computer work. Frequently lifts/carries up to 10 pounds of boxes and files and bends when retrieving files. Frequently uses fine finger manipulation while keyboarding. Energy and mobility to travel by air and stay overnight in motels. Ability to walk and climb stairs.

ENVIRONMENTAL FACTORS: Environmentally controlled air temperature; normal lighting; moderate noise levels. Machines/equipment used: computer, printer, copier, fax machine, postage meter, telephone.

To apply, please click HERE

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Mid Level, Senior Level

Job Function : Development, Donors/Donations

Location : Spokane, WA

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