Senior Coordinator, Mid-Level Giving

Position Summary:

National Audubon Society’s mid-level program, the Great Egret Society, started in 2018. Since then, it has grown to almost 15,000 members and more than $3.M in annual income, with significant growth realized over the past 12 months. The Senior Coordinator, Mid-Level Giving will provide critical support to the mid-level donor program to help it achieve future growth.

Responsibilities include offline and online campaign production oversight, donor stewardship, support with budget management, inventory, and administrative tasks.

This position would suit an organized, proactive, and detailed go-getter with a knack for data, and looking to grow in the non-profit/direct response marketing sector.

The Senior Coordinator, Mid-Level Giving will be responsible for the various functions related to direct marketing campaigns, including campaign production oversight, invoice processing, and general administrative support. Reporting to the Senior Manager, Mid-Level Giving, they will work closely to manage projects, ensuring campaigns are produced on time and on budget, and to act as a member services liaison for mid-level donors. This position will also work closely with other internal groups at the National Audubon Society (Finance, Operations, IT, Customer Service, and Development) and outside vendors.

Please submit a cover letter with your application.

This is a hybrid role based out of our Washington, DC office.

Compensation: $63,018 - $70,895 / year

Additional Job Description

Essential Functions

• Coordinate and review mailing data for all mid-level direct response campaigns, and work with Direct Response and IT to understand and troubleshoot any data issues.
• Review and assist with all production functions related to both online and offline campaigns (copy, art and print review, set-ups, production costs, etc.).
• Manage production schedules and contact calendars for mid-level campaigns.
• Manage responses to Great Egret Society donor inbox and Insight Panel inquiries, escalate issues to Senior Manager, Mid-Level Giving or Director, Mid-Level Giving, as needed.
• Support the production of our monthly donor Insight Panel surveys.
• Maintain and reconcile inventory of materials for mid-level program.
• Coordinate projects with several variables, delivering on budget and on time.
• Support Senior Manager, Mid-Level Giving with donor service inquiries for mid-level donors.
• Provide administrative support, including invoice tracking and processing; budget/expense tracking; and meeting coordination.
• Coordinate with the Low Dollar Direct Response team to address overlapping production and administrative needs, streamlining processes across donor programs.
• Work with internal resources and external partners in a professional and courteous way on various projects and campaigns.
• Maintain and foster culture of safety.
• Other job-related duties as assigned.

Qualifications and Experience

• Bachelor's degree in communications, marketing, or a closely related field and at least 3 years of professional experience preferred; prior experience in a non-profit setting preferred but not required. Equivalent experience is also considered.
• Detail oriented with strong follow-through.
• Experience managing relationships with agencies and outside partners preferred.
• Ability to work independently, solve problems, meet tight deadlines, multi-task, and manage resources effectively is essential.
• Proficiency in database usage—Salesforce and/or EveryAction is preferred.
• Demonstrated ability to handle confidential information with discretion.
• Ability to work effectively in a team environment.
• Excellent verbal, written, and interpersonal communication skills.
• An interest in conservation, birds, and/or birding not required but strongly preferred.
• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Experience fostering inclusive and collaborative work environments is valued.

This position is represented by the Communications Workers of America (CWA).

National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies. 

Fostering Relationships: Build trust, mutual respect, and understanding through regular and genuine interactions while promoting a positive and inclusive environment. 

Analytical Thinking: Recognize and value diverse perspectives and experiences in data analysis to foster a more comprehensive and equitable approach to problem-solving. 

Creativity and Innovation: Leverage creativity and imagination to generate new insights and solutions while embracing diverse ideas and approaches that foster innovation. 

Facilitating Change: Work with others to explore innovative approaches to problem-solving while promoting inclusivity, equity, accessibility, and belonging in the change process. 

Team Leadership: Communicate vision and engage others or the team to solve problems while valuing diverse perspectives and fostering inclusivity. 

EEO Statement
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement
The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.