VP of Product

We have a collaborative work atmosphere where everyone's input and ideas are valued. We're committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.

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Primary Responsibilities

Product Vision & Strategy:

• Develop and articulate a clear, innovative product vision aligned with GlobalGiving's mission and growth objectives.
• Translate market insights, user research, and emerging trends into a robust product roadmap.

User-Centered Innovation:

• Lead research efforts to deeply understand the needs of our nonprofit partners, donors, and staff, ensuring our platform and products meet their evolving expectations.
• Champion a user-first approach, ensuring that the online giving platform and our internal products are intuitive, accessible, and responsive to donor and staff needs.
• Leverage data analytics, user feedback, and industry best practices to optimize the donor journey and platform performance.
• Monitor and analyze competitive trends, technological advancements, and donor behaviors to keep the platform at the forefront of digital giving solutions.
• Experiment with new features, tools, and functionalities that enhance donor engagement and fundraising efficiency.

Technology & Platform Development:

• Oversee product development and roadmap execution, working closely with engineering, UX/UI design, and data teams to ensure seamless, timely, and impactful product experiences.
• Manage budget and resource allocation for product initiatives, ensuring alignment with organizational priorities and financial sustainability.

Data-driven Decision Making:

• Establish and monitor key performance metrics (KPIs) to inform product development and drive continuous improvement.
• Regularly report on product performance and strategic impact to executive leadership and the board

Scalability & Growth:

• Identify opportunities for expanding GlobalGiving's product offerings, driving engagement, and enhancing platform sustainability.
• Support fundraising efforts for tech and product investment through co-development of vision with the CEO and the Executive team, leadership on new product concepts, providing content for proposals and pitches, including detailed budget and use cases, and participating in meetings where needed.

Leadership & Team Management:

• Collaborate with marketing, growth, and program teams to ensure product-market fit and drive adoption.
• Build, mentor, and lead a high-performing, cross-functional team including product managers, UX/UI designers, engineers, and data analysts.
• Foster a collaborative, agile culture that values innovation and continuous learning.

Required Qualifications

For our team to be a great fit for you, the following qualifications should resonate with you:

• 12+ years proven experience in product management with at least 5 years in a senior product leadership role (preferably as a VP of Product or equivalent).
• Demonstrated success scaling digital platforms in the nonprofit social impact or philanthropic sectors.
• Track record of successful partnership with engineering lead and teams to execute and deliver on product vision and roadmap.
• Experience creating and leading go-to-market strategies for new products.Strong analytical abilities, including experience with build/buy analysis.
• Experience with marketplace, crowdfunding, or fundraising technology platforms is strongly preferred.
• A passionate belief in the mission of GlobalGiving and a commitment to our core values.

Preferred Qualifications

In addition, the ideal candidate would also have some or all of the following qualifications:

• Strong strategic and analytical skills, with the ability to synthesize complex data into actionable insights.
• Excellent leadership, communication, and interpersonal skills.
• Thorough understanding of agile methodologies, UX/UI best practices, and modern product development processes.
• Excellent knowledge of IT operations and experience guiding business leaders to make sound decisions on IT investment and prioritization.
• Customer-centric mindset with an understanding of software product management and UX design best practices and processes.
• Familiarity with cloud-based platforms, mobile-first design, and current digital fundraising technologies, preferably for a global user base.
• Proficiency in using data analytics tools to inform product strategy and measure performance.
• Experience overseeing product development using Agile software methodologies and bringing that discipline into an organization.
• Strong technical background with domain-specific experience in improving and modernizing digital products across a broad range of technologies (e.g., web applications, eCommerce, mobile, desktop, SaaS, multi-side marketplaces, APIs, and other integration technologies).
• Ability to thrive in ambiguity and juggle competing priorities.
• Passion for GlobalGiving’s mission and a strong commitment to creating social impact.

Salary + Benefits

Salary range: $200k - 250k

Benefits include flexible work hours, remote work options, up to 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, "Today, my work helped more than 700 kids get their essential health and educational needs met." (One of many true stories.) And, of course, we've also got you covered with benefits like health care, dental/vision, paid family leave, commuter benefits, and 401K.

Location

This is a U.S. remote full-time position reporting to the Chief Executive Officer.

Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of this permanent position. GlobalGiving does not sponsor employment visas.

We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.